The FAQ
On this page you'll find answers to frequently asked questions about our rooms, services, and all the information you need to plan your stay.
Contact us with any questions and to start organizing your trip to our hotel in downtown Royan!
Where is the Crystal Hotel located?
The Crystal Hotel is located in the heart of Royan city centre, a stone's throw from the seafront, the beach, the port and the ferry terminal for crossing the Gironde estuary, on a street close to shops and the market.
Find usHow many people can stay in the hotel rooms?
The hotel offers 17 comfortable and fully equipped rooms, accommodating 1 to 4 people. They are perfect for solo travelers, couples, groups of friends, or families.
Our roomsWhat time are arrivals and departures?
Check-in is between 4pm and 8pm and check-out is between 7:30am and 10:30am; reception is open from 7:30am to 1pm and from 4pm to 8pm.
Our roomsWhat is the price of breakfast?
Continental breakfast is served in the dining room between 7:30 and 9:30, at a cost of €9 per adult and €6 per child under 10. It includes pastries, bread, jams, hot drinks, fruit juices, and access to a refrigerator stocked with yogurts and compotes.
Our breakfastAre pets allowed in the hotel?
Pets are welcome upon request for €10 per night. Contact us for more information!
Contact usIs the hotel accessible to people with reduced mobility?
Unfortunately, our establishment is not suitable for accommodating people with reduced mobility.
Where can I park in Royan?
Parking is free on the streets adjacent to the hotel. From June 1st to September 30th, parking in front of the hotel is a blue zone.
Learn moreWhat other services are offered?
We accept credit cards (except American Express), cash, and holiday vouchers. All rooms have a desk and storage space, the entire hotel offers free and unlimited Wi-Fi, and the establishment has been awarded the "Famille Plus" label, making it ideal for families.
Our services